Technical Assistance

We are moving beyond the time when states can focus exclusively on one aspect of their service system: moving people from institutions, finding people jobs, supporting families across the lifespan, or expanding services for the waiting list. States must keep innovating and focus on their entire system at once.

NASDDDS knows the business of operating state services systems for people with disabilities and their families.

We are former state directors of I/DD systems, CMS policy analysts, state managed care directors, medicaid waiver administrators, service providers and program and policy experts. We offer a powerful combination of subject matter expertise, practical experience and operational know-how.

NASDDDS staff can provide assistance in developing policy, programs, quality management and performance measurement systems, the full-range of Medicaid home and community-based service options, managed care, person-centered practices, support coordination services, employment, and system design and strategic planning.

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To Request Technical Assistance

Members may contact any of the NASDDDS staff to discuss your need for assistance.

Telephone and email support is available to all member states at any time you need information, an opportunity to sound out ideas, to learn about innovative practices in other states, or to seek clarification on federal rules and policies.

Onsite technical assistance is available and can be arranged through any NASDDDS staff member. To discuss the need for technical assistance and how NASDDDS staff may be most helpful, contact contact Mary Lee Fay, Executive Director at MLFay@nasddds.org or 703-683-4202 or Robin Cooper, Director of Technical Assistance at rcooper@nasddds.org or 608-231-2121.

Staff bios are available.