2019 Directors Forum & Annual Conference

2019 Directors Forum & Annual Conference

Linking Technology and Quality through Innovation in Statewide Systems

November 13 – 15, 2019
The Westin Alexandria Old Town
Alexandria, Virginia


States I/DD agencies are increasingly devising strategies to enhance quality outcomes, including those related to the health and well-being of all people receiving services. As states continue to address new and complex challenges, many see an opportunity to increase the use of both technology and data to drive innovation and inform quality management practices. With this increased emphasis on using technology and data comes new solutions to address systemic structures such as HCBS regulations, incident management and to embed quality practices into the state’s integrated and holistic approaches to supports and services. 

This shift calls for a culture where quality is not limited to regulatory compliance and singular activities, but is instead based on continuous learning and improvement strategies distributed throughout the system. Using data and technology to inform policy decisions and performance improvement – all with an aim to increase a state’s capacity to honor person-centered practices while balancing risk, quality of life and health and safety.

The conference will provide opportunities to:

  • Hear from federal leaders about opportunities for integrated care as well as HCBS quality directions.
  • Learn about federal efforts related to health and safety in HCBS and state efforts at system improvement in this area.
  • Learn from state colleagues about state quality initiatives, including data and technology innovations and alternative payment strategies.
  • Learn how quality-driven goals can be translated into clear performance expectations.



Directors Forum
Wednesday, November 13
(8:30 AM - 4:30 PM)

Annual Conference
Thursday, November 14
(8:30 AM - 5:00 PM)

Annual Conference
Friday, November 15
(8:30 AM - 12:15 PM)