District of Columbia DDS / Vending Facilities Supervisor MS-0301-13

Link to Online Announcement

Job Title:            Vending Facilities Supervisor MS-0301-13
Job ID:               19547
Date Opened:  10/31/2022
Date Closed:    01/29/2023

The first screening of applicants will take place within ten (10) business days of the posting of this vacancy announcement. The position is open for 90 days.

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INTRODUCTION

This position is located in the Department on Disability Services, Rehabilitation Services Administration (RSA), RSA Operations Program, Randolph Sheppard Vending Facilities Program (RSVFP). The primary purpose of this position is to manage the development and promotion of the RSVFP designed to assist persons who are blind in the operation of vending facilities on federal, District and other properties such as: cafeterias, snack bars, automatic vending machines, greeting card shops, gift shops, dry cleaners and newsstands. The incumbent is responsible for oversight of the program, which includes supervision of program staff, providing support to vendors in the Randolph Sheppard Vending Facility Program, who manage approximately 30 vending facilities in District and   Federal buildings, maintaining relationships with on-site property managers regarding on-going facility operations and exploration of new vending opportunities, recruitment of new vendors to the program, and working closely with the program staff and vendors on program and policy development.

POSITION CONTROLS

The work is performed under the broad direction of the Program Manager who sets overall objectives and resources available to the program. The incumbent   is responsible for collaborating with key partners such as DDS Office of General Counsel, RSVFP Blind Vendors Committee, General Services Administration Staff, Department of General Services Staff, DC Department of General Services, and Randolph Sheppard Independent contracted Vendors, along with on-site property management staff in planning, developing, implementing and carrying out policy, procedures, projects and assignments while coordinating the work of staff and community partners. This position serves as a key source in resolving conflicts that may arise such as between staff and the Blind Vendors; the Blind Vendors and Vending Facility Management. The incumbent also determines the approach to take and the methodology to use through consultation with the supervisor and or the RSA Deputy Director and or DDS Office of General Counsel in resolving conflict. This position informs the Program Manger and/or the  Deputy Director DCRSA immediately (via email and meetings) of potential controversial matters with resolution recommendations and plans through ongoing progress reports until the issues are completely resolved. Completed work is reviewed from an overall standpoint in terms of compliance to federal and District regulations, budget management, and policy and procedural development/administration.

Guidelines include a variety of Federal, state and District laws, policies and issuances; Office of the Mayor and Department policies. The employee uses initiative and resourcefulness in researching, collecting, analyzing, and documenting business trends and best practices information to develop, criteria, operational practices, standards, procedures in support of revised and or proposed new policies.

MAJOR DUTIES

This position administers the daily operation of the District of Columbia’s Randolph Sheppard Vending Facilities program for the Blind, including the ongoing development of new facility locations on Federal and District property.

Specifically daily operational supervision will include at a minimum:

  • the selection, training/orientation and licensing of qualified blind persons;
  • the financial management, reporting and distribution of vending revenue;
  • the development, analysis and distribution of vendor profit and loss statements, monthly financial status reports, and year end statements and other financial data as needed;
  • the creation of fiscal year budget and spend plan development/management, procurement of goods and services and federal program reporting;
  • the temporary management ( inclusive of payroll) for temporary employees for vacant facilities, combined facilities, until the execution of the Call Down Process;
  • the management of the vendor facility development and transfer and promotion process;
  • the monitoring of facility performance, facility inspection/maintenance, sanitation, service requests, inventory control, security clearances;
  • the development and implementation of retail business systems/facility and product design inclusive of marketing strategy and training in collaboration with Industry Subject Matter Experts;
  • the development and dissemination policies and procedures that govern the operation of all aspects of program and vendor activities to

This position assists the Blind Vendors Committee (BVC) by providing for the biennial selection of Blind Vendor committee members; elicits active participation of the BVC in major administrative decisions, the development of program policy, and the development and administration of the system for transfer and promotion of blind vendors; and assists the BVC with the facilitation of meetings and instructional conferences.

The individual negotiates with each department or agency of the United States and/or District of Columbia Government in control of maintenance, operation, and protection of Federal or D.C. Government owned or leased property for space to operate vending facilities. This position oversees and directs the operation of all program related functions responsible for carrying out management services for the program. This position markets and negotiates with federal and local facility managers, third party entities and the general public on behalf of individual retail facilities.

This individual provides monitoring supervision of vendors’ performance, identifying the need for, collaborating with RSA Counselors to provide appropriate vocational rehabilitation support services to prevent, or dissipate crises affecting successful vendor participation in the programs. This position assesses the educational and developmental needs of all licensed managers, including the appropriate execution of corrective action plans.

This individual establishes, implements and manages a uniform accounting system to be utilized throughout the entire program for control of financial resources to include personnel, budget, and capital; taxes, insurance, payables, receivables, financial statements and other controls as may be appropriate. This position assures the maintenance of payroll systems for all operators, facility assistants and/or temporary facility employees per guidelines.

Promotes an understanding, acceptance and appreciation for vocational rehabilitation services and the value of such services to individuals and society as a whole. Promotes relationships through personal contacts, orientation and training sessions with professional community leaders regarding the Randolph-Sheppard Vending. Facility Program.

Exercises full range of personnel management responsibilities. Establishes performance objectives and evaluates performance of subordinates,

interviews applicants, makes selections, identifies training needs, recommends incentive awards, recommends disciplinary actions, approves leave, hears and resolves complaints, and provides counsel to employee. Promotes sound position management principles and programs. Maintains employee management communication, resolving problems, assisting employees to improve performance, and keeps employees informed about policies and programs. Ensures compliance with budget and safety.

Promotes the interest of the Randolph-Sheppard program through regular public appearances, speeches and conferences. Stimulates interest in the services offered by the Administration through a program of public relations and liaison with various officials in public private agencies.

Performs other duties as assigned.

QUALIFICATIONS

Applicant must have one (1) year of Specialized Experience at the next lower grade level. Four (4) years of related work experience that equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

EDUCATION

Minimum requirement: A bachelor’s degree in Business Administration, Business Management or related field preferred. An equivalent combination of education and work experience will be considered.

*Education cannot be substituted for experience at this level.

WORK EXPERIENCE/KNOWLEDGE REQUIRED

Knowledge of and experience working with people with disabilities, particularly people who are blind.

Familiarity with industry best practices for the skill, knowledge, and educational requirements for business operations such as cafeterias, snack bars, automatic vending machines, greeting card shops, gift shops, dry cleaners and newsstands.

Ability to obtain and keep up to date occupational and training facility information to serve the needs of visually impaired persons through a variety of sources, including establishing and maintaining close working relationships with training and placement officials in public and private agencies.

Knowledge and ability to evaluate effective f training measures, job demands, skill requirements and environmental factors that may affect the suitability for job site development and possible limitations particular to the physical problems of visually impaired people.

Ability to assess the educational and developmental needs of all licensed managers, including the appropriate execution of corrective action plans.

Ability to market and negotiate with federal and local facility managers, third party entities and the general public on behalf of individual retail facilities.

Collective Bargaining Unit

This position is not in a collective bargaining unit. Management Supervisory Services (MSS-AT WILL)

Additional information

Once applications are submitted, applicants will not be able to change their responses to the online questions.
The position for which the individual is applying has been identified and designated as requiring enhanced suitability screening
If tentatively selected for the position, a criminal background check, traffic record check, consumer credit check, and mandatory drug and alcohol test will be conducted (as appropriate); and
The appointee to the position may be offered employment contingent upon receipt of a satisfactory enhanced suitability screening.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above. Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume will result in a “not qualified” determination.

EEO Statement

The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

https://careers.dc.gov/psc/erecruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_SCHJOB_FL&Action=U

To apply for this job please visit careers.dc.gov.