Technical Assistance

We are moving beyond the time when states can focus exclusively on one aspect of their service system: moving people from institutions, finding people jobs, supporting families across the lifespan, or expanding services for the waiting list. States must keep innovating and focus on their entire system at once.

NASDDDS knows the business of operating state services systems for people with disabilities and their families.

We are former state directors of I/DD systems, CMS policy analysts, state managed care directors, Medicaid waiver administrators, service providers, and program and policy experts. We offer a powerful combination of subject matter expertise, practical experience and operational know-how.

NASDDDS Offers Specialized Technical Assistance For I/DD Service Systems Including The Following Areas:

  • Medicaid strategic planning and systems re-design
  • Policy analysis and development
  • Program development and systems restructuring
  • Quality improvement strategies and performance measurement
  • HCBS Medicaid authorities consultation
  • AND personalized support specific to the needs of your state

To Request Technical Assistance

Members may contact any of the NASDDDS staff to discuss your need for assistance.

Telephone, video call, and email support is available to all member states at any time you need information, an opportunity to sound out ideas, to learn about innovative practices in other states, or to seek clarification on federal rules and policies.

Onsite or personalized technical assistance is available and can be arranged through any NASDDDS staff member. To discuss the need for technical assistance and how NASDDDS staff may be most helpful, contact Mary Sowers, Executive Director at or 703-683-4202.